In order to protect our employees and our customers from any additional risk, we have made the decision to change our merchandise return/warranty policy. All sales are final. No returns will be accepted.

Return & Exchange Policy

If you are not completely satisfied with your luggage purchase, for any reason, we will offer you a full refund within 7 days of purchase, You can return or exchange any unused or defective merchandise by mail.

- Returns made within 7 days of the order shipment date will be refunded to the original form of payment.
- Returns made after 14 days of the order shipment date will be refunded via an emailed e-merchandise credit.

Please contact our customer service for more information about return & exchange.
Customer Department: 714-523-8808 Ext: 100
E-mail: monica@travelersclub.com

Standard Shipping (Continental United States): For Standard shipping (of in-stock items) please allow 6-8 business days from the date the package was shipped. Your package will take 24-36 hours to process and ship. Packages shipped using UPS generally deliver Monday - Friday (excluding Holidays). On occasion, packages could be delivered on a Saturday. Be sure to track your package at http://www.UPS.com/us/ for your estimated delivery day.

Second Day Shipping: Orders (of in-stock items) placed before 12:00 pm PST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm PST will be shipped the following business day. Your package will arrive within two business days, from the date your package was shipped. Packages will be shipped and delivered by UPS Monday – Friday (excluding holidays). Be sure to track your package at http://www.UPS.com/us/ for your estimated delivery day.

Next Day Shipping: Orders (of in-stock items) placed before 12:00 pm PST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm PST will be shipped the following business day. Your package will arrive the next business day, from the date your package was shipped.

Shipping Carrier: www.travelersclub.com uses UPS to ship online orders. Orders shipped using standard shipping will be shipped via UPS.

P.O. Boxes: We do not ship it to P.O Box address.